Websites, the customer and the designer/creator
One of the problems with companies, who are too small to employ an in-house website manager, is updating the content of their website.
If they don't keep it up-to-date, their business suffers. If they don't make fairly frequent changes, people aren't encouraged to revisit. A news page is always useful to attract new visitors into the business, and for previous customers to return.
Another problem is, if a friend has set up the website, they'll soon “unfriend” you if you go back to them every week. If they are commercial, they'll love you as they create invoice after invoice.
However, there is an answer, and this is to set up a website with both html pages and shtml pages. The reason for this will unfold as you read further.
The web designer would set up the structured pages of the website. These would be html files which the customer would not have access to. The web designer would also set up “copy pages” which the customer would have access to.
Warning - Technical Explanation: This would be done by having the structured pages (HTML pages) call up the copy pages (SHTML pages) and insert them into the body of the page.
These could be altered by the customer, easily and to their hearts content, as often as they like. No matter what you do, you can't ruin the structure of the website.
Warning - Technical Explanation: All SHTML page inserts would be placed in a single sub-directory and the customer would be allowed full access to that sub-directory only.
HOW DIFFICULT FOR THE CUSTOMER
There is a free program for Windows, Mac and Linux called FileZilla. The first time you use this you will need to set up three pieces of information that the web designer will give you, including your password. Ideally the web designer would set it up for you.
Then each time you want to make a change, you click on FileZilla. Then you click on the name of the website in the menu (you will probably just have the one – unless you have more websites). T
Your website will load, then you click on the file you want to change. The file opens in a WYSIWYG (What You See Is What You Get) Editor, and you make the changes. Then all you need do is click on save and it is all done.
As long as your memory is fairly good, you'll only be required to have someone help you once.