Every quarter YouGov asks smartphone users to rate their network for reliability - and Three came out on top.
The YouGov survey is important because it's a poll you can trust - it's customers just like you rating their experience.
In the last five years the Three network has doubled in size, and today it covers 98% of the UK population. They were also the first network to offer 4G at no extra cost. All their plans come with 4G as standard.
- Three is rated the UK's most reliable network according to smartphone users surveyed by YouGov.
- In the latest SMIX Wave 22 survey, Three outperformed other operators for overall reliability.
- YouGov surveyed 4,084 mobile users, of which 3,202 qualified respondents owned a smartphone.
- The survey found that we scored the highest for overall reliability against the three other mobile networks.
This survey was conducted between 9th and 16th of March and is the twenty-second wave of a larger independent study, which is conducted quarterly. Interviews were carried out online by YouGov panellists. Three is the highest rated MNO (Mobile Network Operators).
Mobile Virtual Network Operators (MVNOs) were excluded from the analysis.